Privacy Policy
Last updated: October 24, 2025
This Privacy Policy explains how Garrison Capital ("Garrison", "we", "us", or "our") collects, uses, discloses, and safeguards personal information in connection with our mortgage brokerage services in Ontario, Canada. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario requirements under the Mortgage Brokerages, Lenders and Administrators Act, 2006 (MBLAA) and the Financial Services Regulatory Authority of Ontario (FSRA) guidance.
1. Who We Are
Garrison Capital is a mortgage brokerage operating in Ontario, Canada. Brokerage License #13362.
2. Personal Information We Collect
We collect information necessary to assess and arrange mortgage financing, such as:
- Identification and contact details (name, address, email, phone)
- Financial information (income, assets, liabilities, credit information)
- Property details and transaction information
- Communications and preferences (including consent records)
- Technical data (IP, device/browser type, usage analytics and cookies)
3. How We Use Personal Information
- To review your application, assess eligibility, and arrange mortgage solutions
- To communicate with you about your application and related services
- To verify identity and prevent fraud
- To meet legal, regulatory, and reporting obligations (including FSRA compliance)
- To improve our website, products, and customer experience
- With your consent, to send updates or marketing per Canada’s Anti‑Spam Legislation (CASL)
4. Sharing and Disclosure
We may share your information with lenders, insurers, credit reporting agencies, and service providers who assist in delivering our services. We require these parties to safeguard your information and use it only for the intended purposes. We may also share information if required by law, regulation, court order, or to protect our legal rights.
5. International Transfers
Some service providers or data processors may be located outside Ontario or Canada. When personal information is processed in other jurisdictions, it may be subject to local laws. We take reasonable steps to ensure comparable protections when using third‑party providers.
6. Retention
We retain personal information as required to fulfill the purposes above and to meet legal and regulatory obligations. We apply secure disposal or anonymization when data is no longer needed.
7. Your Rights
Subject to applicable law, you may request access to, or correction of, your personal information. You may withdraw consent for non‑essential processing (such as marketing) at any time. To exercise these rights, contact us using the details below.
8. Cookies and Analytics
We use cookies and similar technologies to operate the site, analyze usage, and improve performance. You may control cookies through your browser settings; however, disabling some cookies may affect site functionality.
9. Security
We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. No method of transmission or storage is 100% secure; we continuously improve our safeguards in line with industry standards.
10. Children’s Privacy
Our services are intended for individuals who have reached the age of majority in Ontario. We do not knowingly collect personal information from children under 18.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date will indicate the most recent revision. Material changes will be communicated as appropriate.
12. Contact Us
Questions or requests about this policy can be sent to mortgages@garrisonco.ca.
Phone: 647 558 2300
Brokerage License #13362 • Ontario, Canada